Support

Furl uses external services to monitor our infrastructure and application to proactively resolve issues or unexpected outages. Uptime reporting is available on the furl status page.

The team is on call 24/7 and can be reached either through the furl Discord or support@furl.ai.

Reporting a bug

Please report bugs to support@furl.ai.

Product feedback and improvements

While furl is in closed beta, we appreciate product feedback and improvement suggestions from all users. To support convenient and direct feedback, the furl product provides users with the ability to leave feedback and suggestions directly from within the product along with an option to upload a screenshot.

Feedback Form

Users are encouraged to leave both positive and critical feedback for the furl team and we will ensure to review and prioritize actionable feedback.

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